All eligible US orders placed with us.pandora receive standard shipping at no charge. The delivery area is the United States exclusively, so international addresses cannot be accepted. To make this point easy to apply, this point is described so the available process remains clear at the time it is needed.
Customer Address Review
Customers must supply a complete deliverable US address and should request any correction before the order ships. To make this point easy to apply, the customer-facing language is arranged so the relevant timing and responsibility are easy to locate.
Handling and Carrier Time
Our standard handling period is 1–2 business days, after which the parcel enters the carrier network. The expected carrier transit window is 4–6 business days following dispatch, subject to operational delays. For a clear understanding of this section, the customer remedy is described so the relevant next step remains easy to identify.
Before and After Shipment
Orders can be cancelled before dispatch, while shipped orders follow the Refund Policy. Any tax is collected in accordance with applicable law. To explain the practical effect, this explanation is provided so the condition can be applied consistently to eligible requests.
Tracking Information
Once the parcel ships, we send tracking information that can be used to monitor delivery. If tracking stalls or a parcel arrives damaged, contact Support@velvetglen.shop or (870) 664-7840 promptly for assistance. To support an informed purchase decision, this explanation is provided so the page can be used directly without additional instructions.
Business and Contact Details
The following information identifies the business operating this US storefront. For consistent handling of customer requests, the practical step is stated so the condition can be applied consistently to eligible requests.
Business name: us.pandora
Email: Support@velvetglen.shop
Telephone: (870) 664-7840
Physical address: 273 S Victory St, Little Rock, Arkansas, 72201, United States